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The CMS portal is the new process for Child Protection staff to electronically lodge, view and manage all Children's Court applications and documents.

There is a new client visit policy document. This document outlines the client visit policy and CRIS requirements.

The Client Visit Case Note on CRIS has been enhanced and is now required for use for every visit to a child.
Child Protection has legislated responsibilities to screen, assess and manage family violence risk using the Multi-Agency Risk Assessment and Management (MARAM) framework. MARAM in child protection practice is now aligned with the SAFER children framework.
The Framework for trauma-informed practice supports a shared understanding of what trauma-informed means to children, individuals and families, professionals and volunteers.
From 20 November 2021, SAFER is the risk assessment framework for Victorian child protection practitioners.

Policies, procedures and advice have been updated on the Child Protection manual to reflect the new way of working, and align with changes made to CRIS.
A new Court report writing guide has been published to assist child protection practitioners in writing a court report using the new court report templates.
Welcome to our new look Child Protection Manual. You’ll find easier navigation; a practice dictionary to replace the glossary, and new features to enhance your experience using the site.

Be assured - all information from the previous manual has been maintained.
To assure the safety and health of child protection staff and their clients, changes have been implemented to how child protection practitioners do their work. Practitioners can find detailed information on these changes on the DHHS COVID-19 Hub site.
A new information sharing protocol has been has been developed between the Department of Health and Human Services (the department) and the Magistrates’ Court of Victoria and the Children’s Court of Victoria (the Courts). The protocol was established to respond to recommendation 28 of the Royal Commission into Family Violence.