Working with Children Clearances for kinship carers and usual adult household members - advice | Child Protection Manual

2137

This document provides additional information regarding kinship carers and usual adult household members, and the requirement for a Working with Children Clearance (WWCC).
Document ID number 2137, version 6, 19 October 2026.

Introduction

A Working with Children Clearance (WWCC), previously known as a Working with Children Check, is a critical safety check and ongoing monitoring tool for children in out-of-home care. The WWCC assists in protecting children from harm by assessing and monitoring a person’s suitability to work with or care for children. The WWCC process assesses and monitors a person’s criminal record so that those people charged with, or convicted of certain serious offences, are unable to work with children. The WWCC also assesses and monitors findings of certain professional bodies which will also inform whether they are suitable to hold, or continue to hold, a WWCC. The WWCC is renewed every five years.

The Worker Screening Act 2020 provides (under s7(6)(a) and (b)) that a person is engaged in ‘child related work’ if the person is a kinship carer and a child is placed in the out-of-home care of that person under the Children, Youth and Families Act 2005 (CYFA). A kinship carer is defined by the WS Act as a family member or other person of significance to a child other than a parent. All kinship carers must hold a current WWCC. It is an offence under the Act to engage in or to engage a person in, child related work who does not hold a current WWCC.

It is the policy of the department that registered teachers and police officers, including sworn Victorian Police members and Federal Police, are required to hold a WWCC when engaged as kinship carers or as usual adult household members. The department’s policy position recognises the importance of having robust systems and processes in place that provide for the safety and protection of children in kinship placements. While criminal history checks provide a point in time snapshot, a WWCC provides weekly monitoring. A WWCC includes monitoring of criminal charges as well as findings of relevant professional bodies which are not included in a criminal history check.

For steps that must be undertaken to advise kinship carers of the requirement to hold a WWCC when making a new placement see Kinship Care. When a kinship carer has received a prohibition, interim bar, suspension, revocation, exclusion or interim exclusion notice, see procedure Working with Children Clearance prohibition, suspension, revocation, interim exclusion notice or exclusion notice for tasks that must be undertaken.

Kinship carers

Kinship carers are defined as adults acting in a parental capacity and providing kinship care to a child in a kinship placement. The WS Act does not distinguish between a ‘primary’ or ‘secondary’ carer. Irrespective of whether one carer performs the majority of caring tasks or the caring responsibilities are more equally shared, where adults are living in a domestic arrangement both adults are deemed to be providing care and both are required to hold a WWCC to meet their and the department’s obligations under the WS Act.

The legislation and policy requires all kinship carers to hold a WWCC where a child is ‘placed’ in their care under the CYFA. This includes court ordered placements as well as situations where the department exercises its statutory powers in engaging with a family and facilitates, or alternatively endorses a pre-existing kinship arrangement, by undertaking a kinship assessment of the arrangement.

This includes:

respite placements
voluntary placements
new reports in respect of closed Child Protection cases with open kinship placements and the report is classified as a protective intervention report at intake and proceeds to investigation
circumstances where a report is received after an agreement was arranged by the family, the matter proceeds to investigation and the placement is subsequently assessed and confirmed.

At the point of initiating kinship discussions, potential kinship carers and household members must be advised of the legal requirement for kinship carers to hold a WWCC and the policy requirement for all usual adult household members to also hold a WWCC.

If a kinship carer already holds a WWCC, they must update their WWCC details to add the department as an employer with kinship care code 80 listed as their occupation.

A WWCC is not required prior to the placement being made. However, before the placement is made, Child Protection must ask the carer if they:

hold a current WWCC
have applied for a WWCC and the application is currently under consideration
have ever been given a WWC exclusion or are subject to an interim bar notice
If they are excluded from child-related work in Victoria or in another state or territory (ie will not be able to obtain a WWCC), for example because they:
- are subject to reporting obligations or under the Sex Offenders Registration Act 2004 or orders under the Serious Offenders Act 2018.
  - have been charged with, convicted or found guilty of a serious sexual offence, serious violence offences or serious drug offences listed in clause 2 of Schedule 5 to the Worker Screening Act 2020 (these include sexual offences against a child, rape or sexual assault of an adult, child abuse material offences, murder, manslaughter, intentionally or recklessly causing serious injury, threats to kill, drug trafficking (large commercial or commercial quantity) or drug cultivation (large commercial quantity).

This information must be documented in a case note on CRIS entitled “Working with Children check verification.”

For kinship carers with a current WWCC, the department must verify the status of the WWCC.The department’s divisional WWCC teams can assist with the verification of WWCCs. Verification can occur via the WWCC Status Checker. The department must also advise the Social Services Regulator of the person’s engagement as a kinship carer and if the placement ends and/or if the carer’s address changes. Divisional Care Support Help Desk teams will be responsible for updating the Social Services Regulator. For steps that must be undertaken see Kinship care.

Kinship carers and adult household members without a current WWCC must apply for their WWCC within 21 days of a child first being placed in their care, not from the date that the placement is entered on CRIS, for the placement to continue. Any application lodged beyond the first 21 days of placement, or a WWCC that is not renewed before it expires, will remain non-compliant until such time as the WWCC is granted or renewed.

The WWCC requirement does not apply to kinship care arrangements where Child Protection is not involved.

A kinship carer who has a disclosable category A offence or offences against children will not be issued with a WWCC and cannot be endorsed as a kinship carer. In these instances, the placement cannot proceed or continue. A kinship carer cannot have their role revised to be classified as a usual household member to circumvent the requirement to hold a WWCC.

Kinship carers are not permitted to continue caring for children when they are issued a prohibition, interim bar, suspension, interim exclusion notice or exclusion.

If a kinship carer is issued with a prohibition, interim bar, suspension, exclusion or interim exclusion notice, Child Protection must take prompt action to ensure the child(ren’s) safety. See procedure Working with Children Clearance prohibition, suspension or interim exclusion for tasks that must be undertaken, including an immediate case plan review.

For tasks to be undertaken when a usual adult household member is issued with a prohibition, interim bar, suspension, exclusion or interim exclusion notice, including review of the placement within 24 hours, see procedure Working with Children Clearance prohibition, suspension or interim exclusion and Discretionary endorsement for usual adult household members unable to hold a working with children clearance policy and Procedure to seek endorsement for a household member unable to hold a working with children clearance.

Obligations to notify the Social Services Regulator when a kinship carer is engaged

Check – verify the kinship carer’s WWC Check status (using the online WWC status checker) before engaging them as a kinship carer (divisional WWCC team).
Connect – connect the person using WWC Connect within 21 days of the person starting as a kinship carer (Care Support Help Desk).
Record – keep appropriate records to demonstrate the required checks have been undertaken and the kinship carer’s details recorded in WWC Connect (allocated child protection practitioner).
Maintain – keep the kinship carer’s records up to date in WWC Connect, including when they start or stop being a kinship carer and if their contact details change.(Care Support Help Desk).

Usual adult household members

It is the policy of the department that each usual adult household member of a kinship placement is also required to apply and hold a WWCC. This policy implements the National Standards for Working with Children Checks requirement that adults residing in the homes of people providing formal out-of-home care (including foster and kinship carers) hold a WWCC.

Usual adult household members are defined as persons:

Aged 18 years and older and is not a kinship carer, parent, biological sibling or biological half-sibling of the child;

AND

Resides in the household or on the property such that they have access to the home where the child/young person resides including an on-site bungalow or caravan, and any tenant(s), lodger(s) or boarder(s);

Regularly stays overnight at the property with ‘regularly’ defined as one or more night/s per week;

Has a relationship with the carer/s or another member of the household such that they can be expected to spend significant periods of time at the residence. ‘Significant’ is defined as five hours or more on two or more occasions per week at the home irrespective of the time of day;

Temporarily resides in the home. This is defined as a period of 14 days or more in any 12-month period, either consecutively or cumulatively.

Where the above criteria are not met, it is still open to a practitioner, in the exercise of their professional judgement, to request an adult associated with a kinship household to obtain a WWCC.

If a household member already holds a WWCC, they must update their WWCC details to add DFFH as an employer with kinship care code 80 listed as their occupation.

It is recognised that a policy requiring usual household members within kinship placements to hold a WWCC is at risk of having a disproportionate negative impact on Aboriginal and Torres Strait Islander children, families, and carers due to ongoing systemic bias resulting in over-representation in the Child Protection and criminal justice systems. Additional cultural considerations must be applied when assessing a placement for an Aboriginal child together with mandatory ACSASS consultation which is to be documented.

Household member ineligible for a WWCC

Where a usual household member is unable to hold a WWCC, an additional endorsement process can be considered to enable the placement to continue if the placement is assessed as being safe and in the best interests of the child.

This process is in addition to the endorsement of an adverse national police history outcome that may have occurred at the point of the placement being established.

Prior to seeking an endorsement, a comprehensive assessment of the household member must occur to inform the brief for endorsement.

For guidance on factors to consider when undertaking an assessment of the household member see Template for use when seeking endorsement for a usual adult household member unable to hold a WWCC.

Interstate carers and usual adult household members

Approved interstate kinship carers of children who are subject to a Victorian Children’s Court order, are required to hold a Victorian WWCC. This policy also applies to usual adult household members residing within those placements.

Interstate carers and household members must apply for a WWCC via a paper form obtained from the Social Services Regulator. Please speak with your divisional WWCC Kinship team for assistance with this process.

For further information see Cross Border Placements - advice.

Exemptions

Biological parents, adoptive parents, permanent carers, and adult biological siblings or biological half-siblings are exempt from the requirement to hold a WWCC as a household member. Biological siblings or half-siblings who become kinship carers will require a WWCC due to legislative requirements.

Persons formally recognised by the Children’s Court of Victoria and/or the Family Court as ‘psychological parents’ (see below) are also exempt from the requirement.

The term ‘psychological parent’ has been accepted by the High Court of Australia in the context of the Family Law Act 1975 (see Mason v Parsons [2019]) as describing a situation where the quality of the relationship between the child and adult in question is such that it warrants that adult’s recognition as a parent. The assessment as to whether a person is a ‘psychological parent’ may vary over time and is determined by the Court, not by the ‘psychological parent’, Child Protection, or other services who may be involved with the family.

In circumstances where a non-biological parent by marriage or a de facto relationship resides in a kinship placement in a relationship with the biological parent (for example they reside in the home of the grandparents who are caring for the child) they are not required to hold a WWCC, however once a non-biological spouse or de facto ceases to be in a relationship with that biological parent, the spouse/de facto is no longer recognised as a parent until and unless a court finds that they are a psychological parent. Unless that occurs, a spouse/de facto who is separated from the biological parent requires a WWCC to act as a kinship carer or to reside in the kinship household as a usual adult household member.

Prohibition, interim bar, suspension, exclusion or interim exclusion notices

The Social Services Regulator may issue a prohibition, interim bar, suspension or interim exclusion notice, when the preliminary assessment of a person’s criminal record or professional conduct matters indicates a more comprehensive assessment is required. The Social Services Regulator may also issue a notice when a reassessment of an individual’s suitability to hold a WWCC is triggered by new charges, convictions or findings by regulatory bodies.

For more detailed information on notices issued by the Social Services Regulator see Working with Children Clearance prohibition, suspension, revocation or interim exclusion – policy and Working with Children Clearance prohibition, suspension, revocation or exclusion – procedure.

How to apply

A WWCC is applied for online via the Services Victoria website Working with Children Check | Working and Volunteering | Service Victoria. An online application form is required to be completed for each carer and household member.

In most circumstances, individuals with a smartphone will be able to complete the application, including the provision of necessary documents and confirmation of identify, via the online application process using their smartphone. Details on the application process, including the required documents, is available online at The Working with Children Check application process | Victorian Government (www.vic.gov.au)

As part of the online application, each carer and household member will be required to complete Working with Children child safety training. The training is an online, self-paced course that takes approximately 45 minutes to complete. An offline paper-based version of the training is also available for people who cannot apply for their WWCC online.

For applicants that do not have access to a smartphone to complete their application fully online, and/or lack the required identity documents, they can partially complete their application online, including the child safety training and then attend at an Australia Post outlet to complete document verification. Further details are available at In-person applications for Working with Children Checks | Victorian Government (www.vic.gov.au)

All carers must populate the full Department of Families, Fairness and Housing address and phone number in the organisational field as seen in the guide and select ‘80 – Kinship carer – caring for a child placed by Child Protection under the Children, Youth and Families Act 2005’ in the drop-down box in the Occupational field and select ‘Volunteer’ next to the occupational type.

Once the application process has been completed, the WWCC will be sent to the applicant within 4-8 weeks. Individuals can check the status of their application online at any time.

If a kinship carer holds a Working with Children Clearance for other employment, they do not need to apply for a new card. They can update their existing WWCC status as a kinship carer via the Services Victoria website under ‘update my details’; they do not need to apply for a new Clearance. Further information is available at Update your Working with Children Check details online | Service Victoria. In addition, the department will need to verify the WWCC and notify the Social Services Regulator of the person’s engagement as a kinship carer via WWC Connect.

Kinship carers or household members may require assistance to apply for the WWCC online or with getting to an Australia Post outlet to have their photo taken. Carers and household members may also require assistance if they do not hold sufficient identification. If carers do not have a computer, practitioners can assist by using their Ultrabook. For difficulties such as insufficient identification, practitioners can contact their divisional WWCC Coordinator or Project Officer for assistance.

Further information on the application process is contained in the Working with children clearance for kinship carers and household members – information sheet.

Failure to apply

A failure to apply for, or hold a current WWCC, or if a carer fails to update their status as a kinship carer, constitutes a breach of the WS Act. A child would need to be removed from the placement if the kinship carer has not complied with the requirements of the Act.

Cost

In Victoria, there is no cost for a kinship carer or usual adult household member to apply for a WWCC as they are deemed to be a ‘volunteer’.

National police history checks

Mandatory kinship care assessments, including Kinship Assessment Part A and national criminal record checks must be carried out on all kinship carer(s) and other usual adult household members prior to a placement being made. Criminal record checks are required to be updated every three years. See National police history checks for further information.

National police history checks carried out by Child Protection do not always provide details of spent convictions for some jurisdictions such as Queensland. However, these spent convictions will be made available to the Social Services Regulator when assessing a WWCC application. Where this information wasn’t available to Child Protection it could produce an unanticipated WWCC application outcome.

Working with children notice definitions and meanings

Prohibition notice

A prohibition notice means the kinship carer cannot legally engage in child-related work while the applicant’s application is being assessed. The Social Services Regulator has the authority to prohibit an applicant from engaging in child-related work (including kinship care) as a result of a criminal records check that indicates the applicant has been charged with/found guilty of/convicted of specified offences (i.e. Category A or B). The Social Services Regulator therefore prohibits these applicants from engaging in child-related work until they have completed their assessment and are satisfied the applicant does not pose an unjustifiable risk to the safety of children.  

Interim exclusion notice

The Social Services Regulator issues an interim WWCC exclusion when they determine the applicant/cardholder poses an unjustifiable risk to children. An interim WWCC exclusion notice is issued before a WWCC exclusion or revocation notice unless the applicant or cardholder can demonstrate why the WWCC Exclusion or Revocation notice should not occur.  The applicant/cardholder will receive a request to provide further information to the Social Services Regulator to further inform the assessment.

Exclusion notice

When an applicant fails a WWCC check then are issued a WWCC Exclusion. This means the applicant cannot engage in child-related work for a period of five years, effective from the date listed on the notice unless the applicant can demonstrate to DGS that their circumstances have changed.  

Interim bar and suspension notice

The Social Services Regulator must suspend a WWCC holder from engaging in child-related work when the Social Services Regulator is notified the cardholder has been charged with/found guilty of/convicted of specified offences or has been excluded from child-related work by another State or Territory. 

The Social Services Regulator may also suspend a WWCC holder, or give an interim bar to a WWCC applicant, if the Social Services Regulator becomes aware of child safety risk information in relation to the person and an interim bar or suspension is in the interests of child safety.

The WWCC holder or applicant is prohibited from engaging in child-related work until the Social Services Regulator undertake their re-assessment and they are satisfied the applicant or WWCC holder does not pose an unjustifiable risk to the safety of children.  

Revocation and exclusion notice (in response to re-assessment)

If the Social Services Regulator has re-assessed a WWCC cardholder and determined they should not continue to hold a WWCC, then the WWCC is revoked, and the cardholder is excluded from holding a WWCC for five years.

Revocation and exclusion notice (for failing to provide information)

The Social Services Regulator may request a cardholder provide them with additional information during the re-assessment process. If the cardholder fails to respond to the request for information by the due date, the cardholder is sent a notice of intention to revoke and then issued with a Revocation and Exclusion notice seven days after the notice of the intention to revoke the WWCC.

A cardholder can make a new application for a WWCC but cannot undertake child-related work until a WWCC is received.

Notice of reissue

A notice of a WWCC re-issue is received after a suspension of a cardholder’s WWCC where the subsequent reassessments conducted by the Social Services Regulator are finalised in the cardholder’s favour, allowing the cardholder to continue to hold a WWCC.  

Considerations for good practice

A criminal record check is likely to be the first indicator that a person is either unable, or unlikely to receive a WWCC. Where this is the case, the placement cannot proceed and therefore should not be established in the first place. In some circumstances, persons are prohibited from applying for a WWCC, for example registered sex offenders or serious offenders.

If an individual has been issued with an exclusion (not an interim exclusion notice), they are excluded from engaging in child related work and are prohibited from reapplying for a WWCC for a period of five (5) years.

It is recognised a policy requiring usual adult household members within kinship placements to hold a WWCC is at risk of having a disproportionately negative impact on Aboriginal and Torres Strait Islander children, families, and carers due to ongoing systemic bias resulting in overrepresentation in the child protection and criminal justice systems.

Additional cultural considerations must be applied when assessing a placement for an Aboriginal child together with mandatory ACSASS consultation which is to be documented.

If a child protection practitioner requires assistance with WWCC requirements for a kinship carer or usual adult household member, please contact the Divisional WWCC Kinship team.

To maintain the quality, accuracy, and completeness of client information, regularly review the Compliance Dashboards in CRIS for activities that are due, or actions required.

Related procedures and resources