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Policies and Procedures
Phases
Intake
Intake policy
Receiving, registering and classifying a report
Unborn child reports
Section 38 consultations
Child in contact with sex offender
Family Court, Federal Circuit Court and Magellan List
Referral from Children's Court - Criminal Division
Court report request - Family Division
Interstate requests
Hague Convention - Child Protection
Allegations of sexually abusive behaviour
SOS client contact
New allegations
Irreconcilable differences
Changing the status of a child from Aboriginal and/or Torres Strait Islander during intake phase
Intake to manage permanent care order
Investigation
Investigation policy
Investigation plan
First visit
Completing the investigation following the first visit
Decision on outcome of investigation
Investigation of sexually abusive behaviour
Decision making after TTR investigation
Protective intervention
Protective intervention policy
Protective intervention phase outcomes
Case management in protective intervention
Protection order
Protection order policy
Case contracting
Case management
Directing a parent to resume full responsibility
Concluding the protection order phase
Managing therapeutic treatment orders
Closure
Closure policy
Closing a case
Closing therapeutic treatment orders and therapeutic treatment placement orders
Case planning
Case planning policy
Case plan preparation and review
Case plan implementation
Internal review of decision
Planning for children's safety where there is family violence
Court
Bail Justice hearings
Directions hearing
Emergency care applications
Affidavits and statutory declarations
Initial court applications - by notice
Permanent care orders
Reporting back following a referral from the Criminal Division of the Children’s Court
Return of temporary assessment order
Temporary assessment order (without notice)
Withdrawing a protection application
Responding to subpoenas
Warrants
Cancelling a warrant or missing persons report
Interstate warrant
Warrants
Court procedure
Adjournments
Appeals
Dispensation of service
Gaol order
Service of documents
Witness summons
Family violence
Application for a family violence or personal safety intervention order on behalf of a child
Child exclusion condition on family violence orders
Breaches, variations, revocations and extensions
Applications to extend orders
Breach by notice
Breach of an order by emergency care or application for a new IAO by emergency care
Variations and revocations
Applying for a suppression order for a child protection client
Family Drug Treatment Court - procedure
Family reunification orders and an alcohol or drug treatment condition for parents
Information sharing with the Magistrates' Court and the Children's Court
Information sharing
Information sharing policy
Compulsory disclosure
Out-of-home care
Care allowance
Care teams
Contact
Education planning
Interstate and international travel
Kinship care
Leaving care
Passports
Placing a child in out-of-home care
Quality of care concerns
Voluntary placements
Secure welfare
Review of a decision to place at a secure welfare service
Secure welfare service placement
Secure welfare service planning meetings
Transport between court and a secure welfare service
When a secure welfare service is at or nearing capacity
Applying for a Medicare number for a child in care
Applying for a birth certificate - procedure
Applying for evidence of citizenship on behalf of a child
Authorising carers using the child specific authorisation
My Health Record and children in out-of-home care policy
My Health Record
Overnight stays
Registering a child’s birth - procedure
Working with Children Checks prohibition, suspension or interim negative notice - policy
Working with Children Checks prohibition, suspension or interim negative notice - procedure
National police history checks
National police history checks policy
CSOs undertaking national police history checks
Contact with children placed in OoHC
National police history checks for worker safety
Placement approval where national police history check details are delayed
Undertaking a national police history check
Obtaining authorisation to request police checks
Aboriginal children
Aboriginal children policy
Additional requirements for Aboriginal children
Case planning for Aboriginal children
Changing the status of a child from Aboriginal and/or Torres Strait Islander
Cultural plans
Identifying Aboriginal and/or Torres Strait Islander children
Children in specific circumstances
Children related to DHHS staff
Assessment of suitability for a youth control order
Children in immigration detention
Female genital mutilation - procedure
Fire risk behaviours
Forced marriage - procedure
High-risk youth
High-risk youth panels and schedules
Infant risk assessment and response decision
Intensive bail
L17 Family Violence Portal Historical Search
Possible contact to AHCPES
SIDS safe sleeping assessment
Seeking assistance from SOS
Sexual exploitation
Undisclosed placements - procedure
Youth control orders planning meetings
Critical incidents
Child found unattended at home
Death of current or former client
Missing children and young people
Missing persons report
Publication of identifying details
Threats to kill a child, parent or carer
Unidentified abandoned child
Case allocation and transfers
Case transfers policy
Interstate and New Zealand transfers
Monitoring and managing cases awaiting allocation
Transfers between divisions
Transfers to and from the AHCPES
Health and medical
Case management: NDIS and children with a disability and/or complex medical needs
Consent for medical examination and treatment
Intake: NDIS and children with a disability and/or complex medical needs
Managing cases where medicinal cannabis is being used
Medical and forensic examinations
Requesting a drug screen
Young people with a cognitive disability who may require a guardian or administrator upon leaving care
Advice and Protocols
Advice
Intake
Intake phase
Receiving and processing reports
Re-reports
Consultation with community-based child and family welfare services
Unborn child reports
Case conferences
Family Court, Federal Circuit Court and Magellan List
Court report requests - Family Division
Referral from Children's Court - Criminal Division
Interstate requests
Malicious reports
Hague Convention
Irreconcilable differences
Mandatory reporting
Intake outcomes
Concluding intake
Investigation
Investigation phase
Investigation planning
Conducting the first visit
Joint visits with police
Interviewing without parental permission
Gathering information from other sources
Verifying orders
Temporary assessment orders
Immediate removal of a child
Substantiation
VARE
Court action
Genograms
Photographs
Investigation outcomes
Concluding investigation
Protective intervention
Protective intervention phase
Protective intervention outcomes
Concluding protective intervention
Protection order
Protection order phase
Case contracting
Compensation proceedings
Protection order outcomes
Concluding protection order phase
Closure
Closure phase
Closure tasks
Closure outcomes
Case planning
Case planning
Family reunification
Family-led decision making program guidelines
Internal review of decisions
VCAT review
Identifying and achieving the permanency objective
Planning for children's safety where there is family violence
Working with adult perpetrators of family violence
Court
Protection order descriptions
Preparation for court
Early legal advice
Legal aid
Legal representation for children
Secure welfare services transport
Hearings
Bail justice hearing guide
Child attendance at court
Closed court
Conciliation conference addendum report guide
Conciliation conferences
Contested court hearings
Directions hearings
Negotiating a settlement
Placement in secure welfare services on s. 598 warrant
Roles & responsibilities in court proceedings
Legal processes
Access to court reports
Children's Court search warrants
Children's Court witness summons
Conditions on orders
Confidentiality of mail to and from legal representatives
Expiry of orders
Interstate warrants
Preparing the court report
Responding to subpoenas
Use of private information in court related documents
Structure
Legal process definitions and purpose
Structure of court system
Appeals
Family Drug Treatment Court - advice
Suppression orders for child protection clients
Out-of-home care
Care teams
Principles, roles and responsibilities for placement
Kinship placement
Kinship care assessment
Support of kinship carers
Voluntary placements
Contact
Placement changes
Participating in activities
Placement in a secure welfare service
Quality of care concerns
Cross border placements
Wards of the State and Forgotten Australians
Health
Administration of medication
Authorisation for CSOs or ACCOs to provide medical consent
Dental health services
Travel
Interstate and international travel
Passports - advice
Administration
Authorising carers
Financial allowances and resources
Insurance claims
Leaving care
Permanent care
Adoption
Birth certificates - advice
Preparing a child for placement
Working with Children's Check for kinship carers - advice
Aboriginal children
Responding to Aboriginal children
Planning for Aboriginal children
Assessing kinship care for Aboriginal children
Placing Aboriginal children in out-of-home care
Cultural plans
Aboriginal child and family services
Permanent care for Aboriginal children
Aboriginal family-led decision making program
Changing the status of a child from Aboriginal and/or Torres Strait Islander - advice
Identifying Aboriginal and/or Torres Strait Islander children - advice
Children in specific circumstances
Infant risk assessment and response decision - advice
High-risk youth
High-risk youth panels and schedules
SIDS and safe sleeping
Children in contact with sex offenders
Sexual exploitation
Dual order clients
Suicide and self harming
Child exclusion condition on family violence orders
Fire risk behaviours
Unaccompanied homeless children
Therapeutic treatment reports and orders
Possible contact to AHCPES
Children in immigration detention
Children related to DHHS staff
Female genital mutilation - advice
Forced marriage - advice
Home environment check
Intensive Bail - advice
L17 Family Violence Portal Historical Search - advice
Risk assessment and Management Panels (RAMPs)
Undisclosed placements - advice
Youth control orders - advice
Critical incidents
Categorisation of offences
Missing persons report
Child found unattended at home
Death of current or former client
Publication of identifying details
Unidentified abandoned child
Missing children and young people
Case allocation and transfers
AHCPES case transfers
Case allocation - advice
Interstate and New Zealand case transfers
Health and medical
Consent for medical examination and treatment
Medical and forensic examinations
Health and wellbeing of child protecton clients
Mental health assessments and treatment
Drug and alcohol assessments
Drug screens
Suspicious or unclear hospital admission or discharge
Disability and complex medical needs - advice
Immunisations
Medicinal cannabis
My Health Record and child protection
Young people with a cognitive disability who may require a guardian or administrator upon leaving care - advice
Forms and secure documents
Information sheets
First visit
First visit for young people
First visit for parents
Contact
Contact for kinship carers
Contact for parents and guardians
Contact for people seeking contact with children in out-of-home care
Contact for contact supervisors
Court
Children's Court for young people
Children's Court for parents
Emergency care
Emergency care for young people
Emergency care for parents
Emergency care for providers
Orders
Care by Secretary order
Custody to third party order
Family preservation order
Family reunification order
Interim accommodation order
Interim protection order
Long term care order
Temporary assessment order
Review of Child Protection decisions
Review of a child protection decision for young people
Review of a child protection decision for parents
Request for a review of a child protection decision form
Child sexual abuse information
Child sexual abuse information for parents
Child sexual abuse information for professionals
Child sexual abuse information for survivors
Child sexual abuse information It happened to me women survivors
Child sexual abuse information It happened to us men survivors
Privacy notices
Information for young people receiving child protection services
Information for parents regarding child protection services
Information for professionals regarding child protection services
Authorising carers
Information for young people re carer authorisation
Information for parents re carer authorisation
Information for carers re authorisation care by Secretary order and long-term care order
Information for education and child care providers re carer authorisation
Information for carers re authorisation IAO, FRO
Information for carers re standard authorisation
Permanency for children
Changes to Children's Court orders
Legislative changes overview
Permanent care
Permanent care
Birth certificates
Health
AOD treatment initiative for family reunification - fact sheet for child protection practitioners
Drug screens - information sheet for parents
Health care consent for children in out-of-home care
Health care consent for children in out-of-home care
Immunisation for children - information for parents
Immunisation for children - information for young people
Immunisation for children in out-of-home care - information for CPPs and CSO case managers
Immunisation for children in out-of-home care - information for carers
My Health Record and children in out-of-home care - information for carers
My Health Record and children in out-of-home care - information for parents
My Health Record and children in out-of-home care - information for young people 14 years and over
Identifying Aboriginal and/or Torres Strait Islander children
Identifying Aboriginal and/or Torres Strait Islander children
Kinship care
Working with Children Checks for kinship carers - information bulletins for child protection practitioners
Working with Children Checks for kinship carers - information sheet
Other languages
Arabic
Burmese
Cantonese (traditional Chinese)
Dari
Dinka
Mandarin (simplified Chinese)
Turkish
Vietnamese
Tools and checklists
Outreach kit checklist
Investigation plan checklist
Worker safety checklist
Child & family snapshot and genogram tool BICPM
Substantiation judgement matrix
Areas of concern
Case transfer checklist
Authorising carers checklist
Sending emails securely tool
Assessment tools
Analysis and risk assessment snapshot BICPM
Parental substance use assessment tool
Parental mental illness assessment tool
Parental intellectual disability assessment tool
Reunification assessment tool
Legal representation for children and families checklist
Court preparation checklist
Administering Children's Court orders summary table
Better Futures referral checklist
CRIS Child Protection guides
Case planning - what you need to know
Certain Category B and C Offences for consideration in approving an after hours kinship care placements
Child Protection student placements
Student placement orientation checklist
Student task lists
Completing an Australian passport child application form
Counting time in out-of-home care
De-allocation checklist
Drug screen collection sites for child protection
Emergency care - Buddy Bags for children
Genogram program user guide
How Child Protection interacts with My Health Records
Infant response decision tool
List of Information Sharing Entities (ISEs)
Sexual exploitation information template process map
Working with perpetrators of family violence to reduce risk to children - tip sheet
Flowcharts
Child protection process
Case planning
Intake phase
Unborn child report
Investigation phase
Protective intervention phase
Protection order phase
Legal process
Placement process
LAC processes
Changing the status of a child from Aboriginal and/or Torres Strait Islander
De-identification process during intake phase only
De-identification process during investigation, protective intervention, protection order or closure phase
Choosing the case plan permanency objective
Conciliation conference flowchart
Direction to parents to resume parental responsibility
Family Violence Information Sharing decision trees
Protocols
Police, courts & legal services
Police overarching principles
Police
Police contacts
Police information exchange registered sex offenders
Family Court & Federal Circuit Court
Memorandum of Understanding with the Family Court
Melbourne children's court
Moorabbin children's court
Community Correctional Services
Corrections
Mothers and children in prison protocol
Restricted access prisoners protocol
Working with children check unit MOU
Legal Aid
Interstate warrants
Information Sharing Protocol between the Department of Health and Human Services, the Magistrates’ Court of Victoria and the Children’s Court of Victoria
Intra-DHHS
AHCPES
Disability
Housing
Youth Justice
Education & medical
Early childhood agreement
Education partnering agreement
Drug treatment services
Mental health
Education and early childhood
Royal Children's Hospital
RCH SCAN meetings
RCH discharge planning & case conferences
RCH placements
Information Sharing Protocol between the NDIA and Australian States and Territory Agencies
MOU between DET, DHHS, FSV, Catholic Education and Independent Schools Vic
Commonwealth
Commonwealth agencies
Centrelink
Medicare
Youth protocol
Child support agency
MOU children in immigration detention
VACCA
Family Services
Professionals' reporting guide
Crown Entertainment
International child protection
Interstate child protection
ACSASS practice requirements
Family violence referral protocol
MOU with the Public Advocate
Service descriptions
Out-of-home care
Placement coordination unit
Looking After Children
Secure welfare service
Hurstbridge Farm
Courts and legal
Children's Court
Family Court and Federal Circuit Court
Magistrates' Court
Victorian Coroners Court
Victorian County Court
Supreme Court of Victoria
Victorian Civil and Administrative Tribunal
Children's Court Clinic
Child Protection Litigation Office
Legal Services Branch
Education & medical services
Kindergartens
Individual education plans
Child development assessment services
Enhanced maternal and child health service
Child youth and adult mental health services
Victorian Forensic Paediatric Medical Service
Drug and alcohol assessment and treatment services
Support services
Use of interpreters
Homelessness support services
Parenting assessment services including PASDS
Family services including Child FIRST
Placement of children with mothers in prison
Family violence services including perpetrator programs
Finding Solutions family and youth mediation service
Relationship counselling
Grief counselling and grief and loss services
Sexual assault services including services for sexual offenders
Intensive case management service
Youth support services
Transition to independent living allowance
Services for victims of crime including VOCAT
Family Violence Child Protection Partnership
Multidisciplinary centres
Multidisciplinary centres
Multidisciplinary centres practice requirements
AHCPES and SOS
AHCPES and rural after hours service
Streetwork Outreach Service
Central After Hours Assessment and Bail Placement Service
Rural After Hours (RAHS) operating guidelines
Specialist resources
Family-led decision making
FLDM Referral information for child protection practitioners
Practitioner guide for presenting information to FLDM/AFLDM
Meeting ground rules
AFLDM Convenor script
AFLDM Referral information for child protection practitioners
FLDM Convenor script
FLDM your personal information
FLDM/AFLDM referral form
Therapeutic treatment resources
TTO/TTPO Decision trees
Sexual abuse behaviour treatment service (SABTS) contacts
Therapeutic treatment board schedule
Early years science - brain development
Vulnerable babies, children and young people at risk of harm
Model litigants guidelines
Transporting children and families
Abuse and harm - legal and practice definitions
Child sexual exploitation
Child sexual exploitation practice guide for child protection
Missing from care: a literature review
Children at risk learning portal
Cultural planning for Aboriginal children
Cultural activities log
Cultural plan templates
Cultural plan timelines flowchart
Cultural plan tracker
Cultural planning - the new model
Culturally diverse children and families
Culturally diverse children and families - practice tools
Engaging with culturally diverse children and families
Visa types for newly arrived and culturally diverse families
Forced marriage - community pack
Kidsafe Victoria
National Disability Insurance Scheme (NDIS)
Leaving care planning for young people eligible for the NDIS
Practice guidelines - NDIS and mainstream services
Practice guidelines for Child First, The Orange Door, Integrated Family Services, Child Protection and Out-of-Home Care
Out-of-home care toolbox
Permanent care manual
Placement coordination and placement planning
Practice leader case planning: Implementation and guidance 2018
Our Approach
Best interests case practice model
Best interests case practice summary guide
Child protection best interests case practice
Infants and their families
Children and their families
Adolescents and their families
Children with problem sexual behaviours and their families
Adolescents with sexually abusive behaviours
Child development and trauma
Development trends 0-12 months
Development trends 1-3 years
Development trends 3-5 years
Development trends 5-7 years
Development trends 7-9 years
Development trends 9-12 years
Development trends 12-18 years
Child Development and trauma guide - Introduction
Cumulative harm
Families with multiple and complex needs
Working with families where an adult is violent
Child sexual exploitation practice guide for child protection
Information sharing
Information sharing in child protection practice
Information sharing in OOHC
Information security
Breaches of privacy
Freedom of information
Privacy notices
Privacy statement for members of child protection high-risk panels
Child Information Sharing Scheme and Child Protection
Family Violence Information Sharing Scheme and Child Protection
Privacy legislation and Child Protection
Roles and responsibilities
Case recording
Consultation with specialist practitioners
Powers of the Secretary when the Secretary has parental responsibility
Charter for children in out-of-home care
Human rights and child protection
Complaints about inappropriate behaviour of legal practitioners
Child Safe Standards
Family Violence Information Sharing Scheme
Reportable Conduct Scheme
Multi-disciplinary practice
Making effective referrals
Interagency collaboration
Strategic directions
Permanency for children implementation
Community Education
Our Workforce
Supervision
Professional supervision
Student placements
Supervision within child protection presentation
Effective supervision within child protection
Functions of supervision
Leading practice - frontline and middle managers
Resolving individual workload concerns for child protection practitioners
Child Protection professional supervision compliance
Staff safety and wellbeing
Child protection practitioner wellbeing program
Staff safety in the workplace
Supervising staff safety and wellbeing
Workload management
Supervision and principles of work allocation
Area child protection workload review and monitoring panels
Delegations and decision making
Instrument of delegation and revocation
Learning and development
Learning and development for child protection staff
Operating model
Principles for outposted child protection practitioners
Workforce structure and roles
Contact us
Practice Dictionary
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