Child Protection Manual

The Child Protection Manual is the primary point of reference for child protection practitioners and managers employed by the Victorian Department of Health and Human Services regarding statutory child protection policy, procedures and supporting advice. It also contains protocols, practice resources and tools, and links to materials external to the manual that are relevant to child protection practice.

Content is subject to change at any time, so any material printed for immediate use should not be relied on for future reference without checking the on-line version to establish that it is still current.

Where the Department of Health and Human Services (DHHS) is referred to on this site, please note:
On 30 November 2020, the Premier of Victoria announced a major Machinery of Government (MoG) change. From 1 February 2021, the Department of Health and Human Services became two departments: the Department of Health (DH); and the Department of Families, Fairness and Housing (DFFH). DFFH includes Child Protection. Content in the manual is gradually being updated to reflect this change.
 

Policies & Procedures

Policies & Procedures

Policy statements and list of procedures for practitioners, supervisors, team managers and other staff. 

Advice & Protocols

Policies & Procedures

Advice, protocols, service descriptions, flowcharts, forms, tools and checklists and information sheets

Our Approach

Policies & Procedures

Best interests case practice model, specialist practice resources, information sharing, multi-disciplinary practice, roles and responsibilities, strategic direction and community education.

Our Workforce

Policies & Procedures

Delegations, Operating Model, staff safety and wellbeing, supervision, learning and development and workload management.