L17 Family Violence Portal Historical Search

Follow this procedure when conducting an L17 Family Violence Historical Search through the L17 Family Violence Portal.

Document ID number 1615, version 1, 9 October 2018.


The Victorian Royal Commission into Family Violence (Royal Commission) recommended the Department of Health and Human Services revise and strengthen risk management practice guidelines and procedures when a report to Child Protection indicated the presence of family violence.  The Royal Commission recommended that Child Protection Practitioners obtain from Victoria Police and specialist family violence services all Victoria Police L17 family violence reports.

The historical L17 Family Violence Portal searches (historical searches) by Child Protection will provide practitioners with information regarding a perpetrators' pattern and history of violence and information on a victim/survivor's experiences of family violence.

Access to the historical search function requires authorisation.  The search function is governed by relevant state and federal privacy legislation and can only be performed if you have access to the L17 Family Violence portal (the Portal).

For further information see L17 Family Violence Portal Historical Search – advice.


Case practitioner tasks

  • Arrange authorisation to the L17 Family Violence Portal by emailing L17portal@dhhs.vic.gov.au

In the email include the following details:

  • DHHS Child Protection division (North, East, South or West)

  • HSNETID / eBusiness Username

  • Email

  • Designated role in the portal e.g: ‘worker’ or ‘team manager’

Case noting the historical search outcome

  • Record on CRIS the purpose and outcome of accessing the portal and outcome of the historical search. Use the ‘follow up’ note type, and then, click on the ‘assessment’ mode tab and the ‘domestic violence’ category in notes and documents’. 
  • Where the search has taken place after the Intake phase, use the note type as ‘general’.
  • Read and summarise the historical information and record risk assessment the historical information in a general case note titled ‘Summary of historical L17 records via the L17 Portal’. The category of the case note should be ‘family violence’.
  • Where there is no match in the historical search, record this in the case note.
  • Refer to the L17 Family Violence Historical Portal Search - advice for what information must be contained in the case note.

Recording and case noting risk assessment

  • Formulate a risk assessment and record this risk assessment in the case practice area of CRIS, in the ‘assessment’ tab. The risk assessment should be based on the information obtained from the Portal, as well as any other information available to Child Protection.
  • Consult with either the team manager, senior practitioner, practice leader or  divisional principal practitioner where necessary.

Where Victoria Police request the results of any risk assessment completed by Child Protection

  • Provide any completed risk assessment to Victoria Police if requested, as soon as it is practicable, if requested.

Victoria Police may request any completed risk assessment, from Child Protection, where there is an indication of family violence. This is to support Victoria Police’s application for a family violence intervention order in the Magistrates’ Court.

  • Request Victoria Police advise of the outcome of their application.

Supervisor tasks

  • Read and review risk assessment.
  • Provide guidance and support as required.

Team manager / practice leader tasks / divisional principal practitioner

  • Endorse the risk assessment.
  • Provide guidance and support as required.