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Strengthening staff wellbeing and mental health

The first phase of a new program to strengthen our psychological supports for child protection staff has been launched.
The program has a number of elements and is a key initiative of the Child protection workforce strategy 2017-2020. The strategy confirms the importance of health and wellbeing as a key part of an effective workforce and commits the department to prioritising the care of our staff.


This advice provides information regarding immunisations.
Document ID number 2431, version 1, 2 August 2018.

Child protection practitioner wellbeing program

The Child Protection Wellbeing and Psychological Support Program is designed to strengthen the mental health of Victoria's child protection workforce and build a safe and secure workplace.

Practice guidelines - NDIS and mainstream services

These guidelines provide principles for the interaction between the National Disability Insurance Scheme (NDIS) and mainstream services.
The children, youth and families section of these guidelines are of particular relevance to child protection practitioners.
Document ID number 3142.2, version 1, 5 July 2018.

Family violence referral protocol

The purpose of this protocol is to set out clear and consistent referral pathways between Victoria Police, Support and Safety Hubs, family violence services, Child FIRST, Child Protection and victims of crime support services.
This protocol is between the Department of Health and Human Services, Family Safety Victoria, Department of Justice and Regulation and Victoria Police.
Document ID number 2847, version 1, 5 July 2018.

New infant response


Child protection is changing the way it manages and responds to infants at risk in Victoria, providing them with a service response that matches their level of risk and vulnerability.

This new approach will assist child protection to consider the action needed to keep infants safe and healthy. It will aim to target the most at risk infants and ensure they receive the most intensive response. 

Infant response decision tool

This tool has been designed to assist practitioners and managers in deciding weather a child under two years of age requires an infant response or an infant intensive response. The tool consists of a three step process, which should be used in conjunction with the best interests case practice model to help guide which response is required.

Child Development and trauma guide - Introduction

This document provides important points for pracitioners using the information in the child development and trauma resource sheets about specific age groups.

De-allocation checklist

Use this checklist when identifying a child protection case for de-allocation.